Some organizations allow you to join a video-on-demand tour without a FollowMyHealth account. If you are joining from your mobile device, you will be asked to download the Follow My Health mobile app before joining the tour. If you’re having trouble downloading the mobile app, check out this article. Once downloaded, simply return to your browser and click Next. There is no need to open the app, login or create an account. We take care of everything for you. That’s how it is!
How To Download The FollowMyHealth App?
Step 1: Depending on your organization, there are several ways to join your provider’s virtual waiting room. You may receive a text message with a link or join a website or social media platform. Click on the link to get started.
Step 2: After clicking the link, read your doctor’s information. It looks like the one below, but is customized by your healthcare facility. When finished, tap Start.
Step 3: If you don’t have the mobile app installed on your device, you will be prompted to download the app. Tap the App Store icon. (Also available on Google Play Store).
Step 4: Once the App Store or Google Play Store is open, download the app.
Step 5: After downloading, return to your mobile browser. Press Next. The session opens the app and allows you to continue.
Step 6: Make sure you give the app access to your microphone and camera.
Step 7: Read the text “What you need to know”. This will be customized by your doctor and will vary from the following. When finished, select your “Reason for Visit” and check the box to agree to the Terms of Service. Press “Next”.
Step 8: Some visit reasons may include a form. If prompted, enter your doctor’s information. When finished, tap Next. If you don’t see a form, skip to step 9.
Step 9: Enter your details to let your doctor know who you are.
Step 10: You will be taken to a “virtual waiting room” until the start of the tour. Make sure you stay on this screen.
Step 11: When your supplier is ready for you, you can press “Join Tour”.
Step 12: From here you can see and speak personally with your supplier.